< Back to job list

Client Service Associate

New York

Capital Formation Group

Ref#: 2732

Date published: 6-Dec-2021

About Fortress

Fortress Investment Group LLC is a leading, highly diversified global investment manager with approximately $54.2 billion of assets under management as of September 30, 2021. Founded in 1998, Fortress manages assets on behalf of approximately 1,800 institutional clients and private investors worldwide across a range of credit and real estate, private equity and permanent capital investment strategies. Investment performance is our cornerstone - we strive to generate strong risk adjusted returns for our investors over the long term. For additional information on Fortress, please visit www.fortress.com. 

About the Position


  • Responding to daily investor inquiries via phone and email; investigating and problem solving on topics which can range from reporting, performance, fund documents/guidelines and investment related queries

  • Facilitating capital activity events including subscriptions, redemptions, and transfers and reviewing and tracking documentation from investors while liaising with internal and external legal and tax counsel

  • Completing frequent investor reporting requests including DDQs and fee requests as well as sourcing responses and liaising with internal finance, asset management, and compliance teams to complete more complex reporting such as Solvency II, ILPA, and Basel III templates

  • Distributing monthly/quarterly estimates, statements, investor letters, capital calls/distribution notices and audit confirmations

  • Understanding and ensuring compliance with FINRA, FATCA and ERISA obligations as well implementing AIFMD, FOIA, and AML/KYC procedures 

  • Documenting processes and policies and recommending additional procedures to enhance investor communications

  • Updating and maintaining investor records

  • Liaising with fund administrators, and internal middle/back office, treasury, legal, and compliance teams to ensure timely and accurate delivery of investor correspondence and reporting


  • Bachelor’s degree with at least 4 years of financial services experience –  fund administration, fund operations, or fund accounting experience is preferred

  • Excellent oral and written communication skills

  • Extremely organized and detail-oriented

  • Thrives in an extremely fast-paced environment

  • Ability to multitask and prioritize among many time-sensitive demands

  • Positive attitude and team player with the ability to forge relationships across the firm

  • Comfortable interacting with individuals at all levels, both internally and with clients

  • Dynamo, Intralinks and Investran experience is a plus

Apply Now Send to a friend

Fortress Investment Group LLC collectively with its subsidiaries and operating affiliates is an equal opportunity employer and considers all applicants for employment without regard to race, religion, creed, color, sex, age, national origin, citizenship status, disability, genetic information, protected veteran status, marital status, sexual orientation, gender identity, or any other status protected by federal, state or local law.