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Client Services - Credit Funds

New York

Capital Formation Group, Credit Funds

Ref#: 2125

Date published: 8-Nov-2017

Fortress is seeking a new member to join their dynamic Client Service team.  The Client Service team communicates directly with investors and represents the Credit & Real Estate Funds. 

The new member of the Client Service team will take ownership of all investor relations functions for a group of designated funds. 

Essential responsibilities include: 
Responding to daily investor inquiries via phone and email; investigating and problem solving on topics which can range from reporting, performance, fund documents/guidelines and investment related queries
Facilitating capital activity events including subscriptions, redemptions, and transfers and reviewing and tracking documentation from investors while liaising with internal and external legal and tax counsel
Completing frequent investor reporting requests including DDQs and fee requests as well as sourcing responses and liaising with internal finance, asset management, and compliance teams to complete more complex reporting such as Solvency II, ILPA, and Basel III templates
Distributing monthly/quarterly estimates, statements, investor letters, capital calls/distribution notices and audit confirmations
Understanding and ensuring compliance with FINRA, FATCA and ERISA obligations as well implementing AIFMD, FOIA, and AML/KYC procedures 
Documenting processes and policies and recommending additional procedures to enhance investor communications
Updating and maintaining investor records
Liaising with fund administrators, and internal middle/back office, treasury, legal, and compliance teams to ensure timely and accurate delivery of investor correspondence and reporting

Ideal candidate requirements:
Bachelor’s degree with at least 4 years of financial services experience –  fund administration, fund operations, or fund accounting experience is preferred
Excellent oral and written communication skills
Extremely organized and detail-oriented
Thrives in an extremely fast-paced environment
Ability to multitask and prioritize among many time-sensitive demands
Positive attitude and team player with the ability to forge relationships across the firm
Comfortable interacting with individuals at all levels, both internally and with clients
Dynamo, Intralinks and Investran experience is a plus


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Fortress Investment Group LLC collectively with its subsidiaries and operating affiliates is an equal opportunity employer and considers all applicants for employment without regard to race, religion, creed, color, sex, age, national origin, citizenship status, disability, genetic information, protected veteran status, marital status, sexual orientation, gender identity, or any other status protected by federal, state or local law.